Frequently Asked Questions

Can I try Premium for free?

Yes. We offer a 30-day money-back guarantee on our Premium membership. Give it a try and if you aren't completely satisfied, we'll refund your money. That's it.

Is my payment information safe?

Absolutely. Our website uses a 256-bit encrypted connection and one of the most widely used secure payment systems Stripe. These payment processors are trusted by organisations such as Facebook, Twitter, and Uber. Our website does not store your payment card details.

Can I cancel anytime?

Yes. We only want you paying for Premium if you absolutely find it valuable. You can cancel your subscription anytime from My Account -> Subscription. If you choose to cancel within 30 days of your Premium Membership upgrade, send me an email to support@cheapflightalerts.net and we will send you a full refund.

How many cheap flight alerts can I expect to receive?

It depends on how many we can discover, but on average Premium Members can expect 70 to 150 deals per month from airports within the United States and Europe.

How do I start receiving cheap flight deals?

You can easily sign up by entering your email on the homepage of the website. You'll receive an email to confirm your email, to ensure it's correct. Then you will receive a welcome email that explains more about how the emails and deals will work. We allow you to choose one departure airport to receive deals. If you want to add more departure airports, you can upgrade to our Premium service. Plus you'll receive Domestic flight deals and have the ability to filter by preferred travel dates and destinations.

How does Cheap Flight Alerts work?

Our travel team and propriety search technology searches for cheap international and domestic flight deals 24/7. We search blogs, websites, Twitter, Newsletters and travel sites. When we find a great deal, we email it to you so you can book quickly and save hundreds of dollars.

Does premium membership automatically renew?

To ensure you never miss out on fantastic flight deals, your membership will renew at the end of each billing period unless cancelled.

Do you also send Business Class and First Class deals?

Yes. When we see a really good one! While the majority of our deals are in economy, we do also keep an eye out on Premium Economy and Business Class fares. When we spot an excellent value deal in business class, we’ll notify you via email or SMS.

Do you cover domestic flights?

Yes, our deal coverage includes domestic flights.

Do you share deals on budget airlines?

Budget airlines include RyanAir, Norwegian and a few others. We will sometimes share a deal if it stands out, and will be sure to include relevant info on added charges for bags, seats, and food. Nearly all of our deals are on major carriers that offer full service (such as American, Delta, United, etc.).

How do I customize my alert preferences?

You can configure your alert filters under the user settings page.

Still have questions? No worries. Please send us an email at support@cheapflightalerts.net and we'd be happy to help.